The Town of Petawawa has contracted the services of the Ontario Clean Water Agency (OCWA) to maintain and operate both the Water Treatment and Wastewater Treatment Facilities. All aspects of the treatment process are continually monitored and alarmed, 24 hours per day, seven days per week. Routine samples are collected and analyzed for microbiological, chemical, volatile organics, inorganics and pesticides on a daily, weekly, monthly and yearly basis.
19 Industrial Ave. Petawawa ON K8H 2W8
Hours of Operation:
7:00 am to 3:30 pm
After Hours Emergencies:
1-855-539-7610
Sewer & Wastewater Services
The Town of Petawawa provides sanitary/sewer services to residents who are connected to the municipal wastewater system. Learn more about the process and information for homeowners on private septics.Â
Frequently Asked Questions
How often will I receive my water and sewer bill?
Water and sewer bills are combined with the municipal property tax bills that are mailed by the Town. For information please contact the municipal offices by calling 613-687-5536.
Where can I view my bill?
Residential water and sewer bills are mailed with municipal property tax bills. Please contact the municipal offices by calling 613-687-5536 if you would like more information about your billing.
Who do I call if I have no water service or low pressure?
For problems that arise during regular business hours please contact the Public Works department by calling (613) 687-2692.
For after hours emergencies please call:Â 1-855-539-7610.
How do I report a broken water main or hydrant?
For problems that arise during regular business hours please contact the Public Works department by calling (613) 687-2692.
For after hours emergencies please call:Â 1-855-539-7610.
How is the water treated?
The plant’s water treatment process consists of the following:
278.4 m3 raw water well
Three low lift pumps rated at 22,910 m3/d
4.65 m3/d rapid mix tank
595 m3/d flocculation tanks
458.3 m2 Clarifiers
1,650 m3 clearwell
Three high lift pumps rated at 20,945 m3/d
Wastewater clarifiers that discharge settled sludge to the sanitary sewer
Raw Water Source
The source of water treated by the Petawawa water plant is the Ottawa River at a widening in the river called Allumette Lake. The 760 mm diameter intake pipe extends 490m into the river at approximately 6m +1- under the surface and 1.5m off of the bottom of the river. This raw water intake pipe has a capacity of 21,500 cubic meters per day, gravity fed to the raw water well, and is supported at the end with a concrete and timber crib.
Screening
A vertical stainless steel coarse screen in the Raw water well of the low lift area of the building removes any large debris such as weeds, fish, etc.
Low Lift Pumps
There are three low lift pumps that lift the water from river level via a 400 mm header to the flash mix tanks. From there the water flows via gravity through the various plant processes.
Chemical Feed System
Pre-hydroxylated Aluminum sulphate (PAS-8) and a polyelectrolyte are used to create a ‘floc’. The floc captures suspended particles (colour, dirt, etc.) which may be found in the raw water. This ‘capture’ process aids in their removal. The pH adjustment is achieved by the addition of Sodium Bicarbonate, pre and post treatment.
Flash Mix Tank
This 50 m3 tank provides the necessary mixing or blending of the raw water and the added coagulants.
Contact Tanks
Following the mixing and coagulation in flash mix tank it is necessary to gently agitate the chemically treated water in the flocculation tanks to promote particle collision and formation of larger floc.
Clarification
The floc created by the coagulation is settled in the clarifiers. The rectangular clarifiers rely on slow longitudinal flow to allow enough time for the particles to settle. These particles are collected by a tracvac sludge vacuum system. This system transfers the settled sludge to two wastewater tanks for water separation and disposal.
Filters
The plant is equipped with three dual media (sand/antharcite) filters. The filters remove particles (suspended solids) that are present in the raw water, as well as compounds that cause taste and odours. Filters are washed regularly on a backwash cycle to prevent any buildup on the filters.
Pre Chlorination
Pre-chlorination of chlorine gas and water is added to the clarifier effluent channel to assist in the removal of color, help control tastes and odour, and/or to oxidize organic and inorganic elements.
Post Chlorination
Chlorine gas is added to the water as it enters the clearwell. Sufficient amounts of chlorine is used to disinfect the treated water and to provide a chlorine residual which remains in the distribution system. This ensures water quality protection to the customers’ location.
The clearwell provides water storage for the high lift pumps and has 1650 cubic meters of total storage capacity.
High Lift Pumps
There are three high lift pumps that discharge the treated water into a 500 mm header that connects into a 400 mm line and a 500 mm line leaving the plant and connecting into the distribution system.
Standby Power
A 325 kW diesel generator is located at the water treatment plant to provide power to essential equipment to ensure a continuous supply of water during power failures.
Elevated Tank
There are four functional towers in the Town of Petawawa, as of August 2010. A 2,250 m3 tower located on DND south townsite, and a 4,500 m3 tower located on Woodland Crescent. The third tower is located on Tower Road, having a capacity of 2,250 m3. A fourth tower has been commissioned on the property of CFB Petawawa that has a capacity of 3,785 m3, totaling 12,785 m3 or approximately 1,000,000 gallons of water storage. Once the new tower is fully operational, maintained by OCWA staff, the south townsite elevated tank will be decommissioned.
Distribution System
Approximately 11,475 people are supplied with water from the Petawawa Water Treatment Plant.